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We had a tire of our UX 250h slashed on our vacation. The kind manager of the service department checked for tire availability and it looked bleak, since it would have to be shipped up from Massachusetts and take three days. Thinking creatively, she found a tire for us on a loaner they had, switched it out for our flat, had it mounted and us on our way within an hour. Exceptional service and we could not be more grateful.
We had a fantastic experience with the folks from Berlin City Lexus! Friendly, helpful and yet very professional. David Tearse did a great job getting us into the perfect vehicle. No aggressive sales pitch or pressure. Listened and delivered! I highly recommend this group of people if you are in the market.
The service is good and great staff
Berlin Toyota of Maine is fantastic! We love our agent Brent! We are out-of-state customers. He is responsive, considerate, flexible, a great listener and very helpful throughout our purchasing process! He even picked us up from the airport! We are 100% satisfied with our experience!
Truly an incredible experience. Everyone one on staff was friendly and kind! David and Dan are both so down-to-earth and patient, and worked hard to ensure I had the best purchasing experience possible. I will tell everyone I know to purchase their next vehicle here!!
I worked with Keegan on the purchase of my new RAV 4, he was very professional, and helpful during the process. I would highly recommend, Berlin City Toyota, and speak with Keegan if your in the market for a new car. I am a repeat customer.
We loved our 2021 Toyota RAV4 Hybrid, but when we found we could sell it for more than we bought it for new, even with 18K miles, we jumped. Mark helped us line up a new one, this time a 2022 RAV4 Prime. He kept us informed every step of the way and even helped us through a flexible COVID-induced signing. The experience was great. The vehicle is even better.
I've been buying cars for over 40 years and this was, without a doubt, the best experience I have ever had. I had been looking for a used GS F for about 4 months and could find nothing within 200 miles. Then Berlin City listed a ES 350 F Sport. I emailed them about taking the car for a test drive and Liz Stalling quickly replied and we set up a date and time. During the whole process, Liz was never pushy or aggressive. Ever. She always relaxed, she answered all of my questions and she spent about 30 minutes with me, after the ...
The GM Daniel Kahn did everything in his power to make sure I was fully taken care of after my Lexus arrived with a different interior color then ordered. Thank you Dan for all you did
One of the best dealers we have ever bought from. Friendly down to earth approach and worked to get to know us and our expectations. Will go back and highly recommend
In Portland, there are a lot of dealerships you could visit, but none will provide you with the quality service and outstanding vehicle selection you’ll find at Berlin City Lexus of Portland. We have been named one of America’s Best Car Dealers by Newsweek in 2018.
We pride ourselves on treating our customers the right way, and we strive to make car shopping quick, easy and fun. Visit us and you’ll be amazed at just how enjoyable buying a new car can be.
We understand that most car buyers care about cost more than anything else, which is why we prioritize offering transparent, easy-to-understand pricing. We base our prices on the market value of similar vehicles you’ll find in the Portland area, which means the price tags you’ll see on our cars should match your research, making it easier to find an automobile that fits your budget.
In addition to straightforward pricing, we offer convenient financing solutions that will allow you to complete your transaction with ease. We have relationships with a variety of local banks, which allows us to find a payment option that matches your finances and your preferences. If you’re tired of getting the runaround at other dealerships, you can shop with us and enjoy the hassle-free experience you deserve.
Thanks to our world-class inventory and wide range of perks, shopping for a car with us is a lot more satisfying than at other area dealers. For starters, our lot is filled with new and pre-owned Lexus automobiles, including can’t-miss models such as the ES, RX, NX, IS, and UX. Our sales reps love talking to our customers about our inventory and are ready to help you choose your car.
Completing your purchase as fast as possible is one of our main goals, and when you visit us in person, we’ll work to complete your transaction in under an hour. We can also help you purchase a vehicle online and bring the paperwork to your door within a day. At our dealership, you’ll also enjoy a no-questions-asked return policy. If you’re not totally satisfied with your car, you can bring it back to us within four days or 200 miles.
When you buy a car from us, we want to be sure that it always runs perfectly, which is why we staff our service and parts department with the best technicians available. Our team has Master Lexus Certified and Senior Lexus Certified technicians, so when you schedule service with us, you’ll know that your vehicle is in the hands of knowledgeable, experienced repair professionals. We are your go-to resource for both maintenance and repairs, and we’ll do everything we can to keep your car on the road.
Berlin City Lexus of Portland is one of Portland’s top dealerships, and our team is ready and waiting to help you find a world-class car. Visit us today so we can put you inside the Lexus of your dreams.